Shipping & Delivery Policy
Delivering Quality, Right to Your Doorstep
At Favourite Readymade Garments (FavouriteKW), we are committed to ensuring your orders reach you safely and efficiently. This Shipping & Delivery Policy outlines our delivery areas, shipping charges, timelines, and important delivery information.
Last Updated: June 2026
1. Delivery Coverage
We currently provide delivery services exclusively within the State of Kuwait.
At this time, we do not offer international shipping.
At this time, we do not offer international shipping.
2. Delivery Charges
Delivery fees are calculated based on the distance between our fulfillment location and the delivery address.
Up to 15 KM: 2 KD
Between 15 KM and 30 KM: 3 KD
Above 30 KM: 5 KD
Delivery charges will be displayed during checkout before payment confirmation.
Up to 15 KM: 2 KD
Between 15 KM and 30 KM: 3 KD
Above 30 KM: 5 KD
Delivery charges will be displayed during checkout before payment confirmation.
3. Free Delivery
We offer free delivery on all orders with a total purchase value exceeding 20 KD.
Free delivery eligibility is calculated after applicable discounts and promotions have been applied.
Free delivery eligibility is calculated after applicable discounts and promotions have been applied.
4. Order Processing
Orders are processed after successful payment confirmation.
Orders placed during weekends, public holidays, or peak shopping periods may require additional processing time.
Customers will receive confirmation once their order has been prepared for delivery.
Orders placed during weekends, public holidays, or peak shopping periods may require additional processing time.
Customers will receive confirmation once their order has been prepared for delivery.
5. Delivery Timeframes
Delivery times may vary depending on the delivery location, order volume, weather conditions, and public holidays.
While we strive to deliver orders promptly, estimated delivery times are not guaranteed and may occasionally be affected by circumstances beyond our control.
While we strive to deliver orders promptly, estimated delivery times are not guaranteed and may occasionally be affected by circumstances beyond our control.
6. Delivery Attempts
Our delivery team will make reasonable efforts to complete your delivery successfully.
If the customer is unavailable or cannot be reached at the provided contact number, delivery may be delayed, rescheduled, or returned for further coordination.
If the customer is unavailable or cannot be reached at the provided contact number, delivery may be delayed, rescheduled, or returned for further coordination.
7. Customer Responsibilities
Customers are responsible for providing:
Accurate delivery addresses
Valid contact information
Any necessary location details or landmarks
FavouriteKW is not responsible for delays or failed deliveries resulting from incorrect or incomplete information.
Accurate delivery addresses
Valid contact information
Any necessary location details or landmarks
FavouriteKW is not responsible for delays or failed deliveries resulting from incorrect or incomplete information.
8. Delivery Inspection
Customers are encouraged to inspect their order upon delivery.
If any item appears damaged, incorrect, or incomplete, customers should contact us as soon as possible so that we can assist in resolving the issue.
If any item appears damaged, incorrect, or incomplete, customers should contact us as soon as possible so that we can assist in resolving the issue.
9. Delays Beyond Our Control
Delivery schedules may occasionally be affected by:
Severe weather conditions
Public holidays
Government restrictions
Traffic disruptions
Operational emergencies
In such cases, we will make every reasonable effort to keep customers informed.
Severe weather conditions
Public holidays
Government restrictions
Traffic disruptions
Operational emergencies
In such cases, we will make every reasonable effort to keep customers informed.
10. Failed Deliveries
If an order cannot be delivered due to customer unavailability, incorrect address details, or inability to contact the recipient, additional delivery charges may apply for re-delivery attempts.
11. Order Tracking & Support
We retain personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our policies.
Once information is no longer required, it will be securely deleted or anonymized where appropriate.
Once information is no longer required, it will be securely deleted or anonymized where appropriate.
12. Changes to This Policy
FavouriteKW reserves the right to modify or update this Shipping & Delivery Policy at any time.
Any updates will be published on this page and become effective immediately upon posting.
Any updates will be published on this page and become effective immediately upon posting.
13. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Favourite Readymade Garments
Phone: +965 6047 4753
Email: info@favouritekw.com
Website: www.favouritekw.com
Favourite Readymade Garments
Phone: +965 6047 4753
Email: info@favouritekw.com
Website: www.favouritekw.com
Still Have Questions?
We're here to help. Reach out to our support team anytime.
Whatsapp Chat
Chat with our team for instant help.
Email Us
support@favco.com
We'll respond ASAP.
Call Us
+60 18-394 7112
Mon–Sat, 9AM–6PM
